SMS Messaging Program

Quade (quadeai.com) is a software platform for home-service contractors (roofing, HVAC, plumbing, electrical, and similar trades). Quade operates two separate SMS programs, each with its own sender, recipients, and consent flow. They are described individually below.

Program A — Account notifications & business briefings

Sender: Quade. Recipients: Quade account holders (contractors) who created an account, entered a mobile number, and checked the account-notifications consent box at sign-up.

Who receives these messages

A contractor opts in by entering their mobile number and checking the account-notifications consent box when creating a Quade account at quadeai.com/auth/sign-up. The consent language reads:

"By providing your phone number and checking this box you agree to receive SMS notifications from Quade. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes."

Consent is not a condition of purchase. Account holders who do not check the box do not receive SMS from this program.

What messages we send

• Account notifications: alerts tied to the contractor's own account activity — new lead activity, estimate status changes, and reminders.
• Business briefings: AI-generated summaries of the contractor's business (for example, overnight lead activity and items needing attention).

Example: Quade: Good morning — 2 new leads overnight (roof repair, gutter). Open your dashboard to review. Reply STOP to opt out.

Message frequency

Message frequency varies and is event-driven — messages are sent as account activity occurs and as scheduled briefings are generated.

Opting out and getting help

• Reply STOP (or UNSUBSCRIBE, CANCEL, QUIT, END) to any message to unsubscribe. You will receive a confirmation and no further messages.
• Reply START to re-subscribe.
• Reply HELP for help, or email support@quadeai.com.

Program B — Estimate notifications

Sender: Quade, on behalf of the contractor business. Recipients: the contractor's customers (homeowners) who requested a price estimate. Messages are sent from a phone number operated by Quade on the contractor's behalf.

Who receives these messages

A customer opts in by entering their mobile number and checking the SMS-consent checkbox on the contractor's estimate-request form before submitting it. The consent language reads:

"I agree to receive SMS messages. By checking this box you consent to receive text messages. Msg & data rates may apply. Msg frequency varies. Reply STOP to unsubscribe."

Consent is not a condition of purchase. Customers who do not check the box do not receive SMS.

What messages we send

• Estimate ready: a notification with a link to view the online estimate the customer requested.
• Follow-up reminders: a small, bounded number of reminders to view the estimate before it expires, which may reference the contractor's reviews or reputation.

These are conversational, low-volume notifications tied to an estimate the customer asked for — not bulk marketing blasts.

Message frequency

Message frequency varies and depends on the estimate a customer requested — typically an initial notification followed by up to a few reminders.

Opting out and getting help

• Reply STOP (or UNSUBSCRIBE, CANCEL, QUIT, END) to any message to unsubscribe. You will receive a confirmation and no further messages.
• Reply START to re-subscribe.
• Reply HELP for help, or email support@quadeai.com.

Rates

Message and data rates may apply, depending on your mobile carrier and plan. Quade does not charge for these messages.

Privacy

Your mobile information is not sold or shared with third parties for their own promotional or marketing purposes. We share it only with the messaging providers needed to deliver these texts. For details, see our Privacy Policy and Terms of Service.